It seems that we are more and more communicating with things and not with people. Phones have menus whose aim is to remove people and get you to the computer, or maybe a person, you need to work with faster. Our uninvited advertising calls are run by computers and computerized bots for the most part. And they are so good, that you can miss the fact you’re talking to a computer. With Cortona, Seri, Alexa, and all the other virtual assistants in our computers these days, we find ourselves talking even more to our computer, laptop, tablet, or phone. Speaking with another human is becoming more of a rare indulgence.
I find our new communication with computers interesting. The lack of human interaction has grown to the point some organizations are now offering a listener. The listener interacts with clients by listening to whatever the client wishes to talk to him about. He does not initiate conversation or dominate the conversation. The listener does empathize with the client, asks questions, and can offer an idea. I believe the best thing that a listener can do is either ask a question which helps the person to find clarity in the situation or questions which help the client consider alternatives.
Many people when offered a listener to talk to, shy away. I think this is because they are afraid they’re going to be judged in some way. As we begin to lose human interaction with those around us, our imaginations sometimes take over, and we can find ourselves paranoid, worrying about who will judge us who will try to take advantage of us, and who will mock us. I believe these fears are evidence of the pain suffered when social beings are isolated. We see this in the incarcerated, the elderly, and the ostracized.
I can also tell you many aggressive, angry and antisocial people feel so much better and content after talking to some who have taken the time to listen. They see that they have been able to exchange ideas with another human being and honestly be heard. The often would like to know when they can come back and talk again.
If I may suggest, talk to each other from time to time. You may find empathy with others, you may keep fears at bay, and you may see that you feel better and are a little more outgoing,
Thanks for being with me today. I hope to be with you again tomorrow.